Effective Date: January 7, 2025

At MagicFit, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data. By using the MagicFit application, you agree to the practices outlined in this policy.

1. Information We Collect

We collect information to provide you with a personalized, efficient, and secure experience when using the MagicFit app. The types of information we may collect include:

• 1.1 Personal Information: When you use the app, you may provide personal information such as:
  • Name
  • Email Address
  • Username
  • Messages you send through the chat feature
  • Contact form submissions
• 1.2 Usage Information: We may collect information about how you use the app, including:
  • The screens you visit
  • The time you spend on the app
  • Interactions with app features
• 1.3 Device Information: We may automatically collect device-related information, such as:
  • Device type
  • Operating system version
  • IP address

2. How We Use Your Information

The information we collect is used to:

• Provide and improve the app’s services and features.
• Respond to messages you send through the chat feature.
• Address inquiries submitted through the contact form.
• Personalize your experience by providing tailored suggestions and recommendations.
• Communicate important updates about the app.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Chat and Contact Features

• 3.1 Chat Assistant: The chat assistant is designed to provide users with helpful advice and fitness guidance. The messages you send are used to generate relevant responses and improve your experience. Your conversations with the chat assistant are treated with strict confidentiality.
• 3.2 Contact Form: The contact form allows users to submit inquiries, feedback, or requests directly to the MagicFit support team. The information provided in the contact form, such as your name, email address, and message content, is used solely to respond to your inquiry and provide support.

4. How We Protect Your Information

We take the security of your personal information seriously. We have implemented appropriate technical and organizational measures to protect your data from unauthorized access, misuse, loss, or disclosure.

• Encryption of data during transmission.
• Access controls to ensure that only authorized personnel can access your information.
• Regular monitoring of our systems to detect and prevent potential security breaches.

While we strive to protect your information, please note that no method of data transmission over the internet is completely secure. We encourage users to take precautions to protect their personal information.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to any legal obligations.
• Restriction: You can request that we limit how your information is used.

To exercise any of these rights, please contact us at magicfit@mobi-apptech.com.

6. Data Retention

We retain your personal information for as long as it is necessary to provide our services or as required by applicable laws. If you request to delete your information, we will take appropriate steps to remove your data from our systems, subject to any legal requirements.

7. Children's Privacy

MagicFit is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided personal information, we will promptly delete that information from our records.

If you believe that we have collected information from a child under the age of 13, please contact us immediately at magicfit@mobi-apptech.com.

8. Third-Party Services

MagicFit may integrate with third-party services to enhance your experience. These services may collect information as part of their integration with the app. We are committed to ensuring that all third-party services we use comply with strict privacy and security guidelines.

We recommend reviewing the privacy policies of these third-party services to understand how they handle your data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we make significant changes, we will notify you through the app or via email.

The "Effective Date" at the top of this Privacy Policy indicates when it was last updated. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

MagicFit Support

Email: magicfit@mobi-apptech.com

Phone: +971-50 841 2429

11. Legal Compliance

We comply with all relevant data protection laws and regulations, including:

• General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA).
• California Consumer Privacy Act (CCPA) for residents of California.

By using the MagicFit app, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree to this policy, please refrain from using the app.

Thank you for trusting MagicFit with your fitness journey!